1. Introduction
Purpose:
This Privacy Policy describes how JSW Tr-Isha collects, uses, and shares information in relation to the use of our transportation cab facility application ("the App").
Intended Audience:
The App is exclusively for employees of JSW Tr-Isha and can only be accessed by users whose phone numbers are pre-registered with us. The App is specifically designed for use in Odisha, India, and supports English, Odia, and Hindi languages.
2. Information Collection
Location Data:
What We Collect: We collect precise location data from your mobile device when the App is running in the foreground (App open and on-screen) or background (App not actively in use).
Why We Collect: This data is necessary for providing transportation services, including ride matching, route optimization, and ensuring the safety of both employees and drivers.
Notification Permissions:
What We Collect: The App requests permission to send you push notifications.
Why We Collect: Notifications are used to update you on ride statuses, approvals, and important organizational announcements.
Language Preferences:
What We Collect: The App collects your language preference (English, Odia, or Hindi) to provide content in your chosen language.
Why We Collect: This ensures that the App is accessible and user-friendly for individuals in Odisha, where these languages are commonly spoken.
Login Information:
What We Collect: We collect your phone number during the OTP-based login process via SMS or WhatsApp.
Why We Collect: This is to authenticate your identity and grant access to the App's services.
3. Use of Information
- Location Data: Used to facilitate ride creation, route tracking, and ensure the safety of all participants.
- Notifications: Used to keep you informed about your ride status, approval processes, and other essential updates.
- Language Preferences: Used solely to tailor the App's interface to your preferred language, ensuring a seamless experience for users in Odisha.
- Login Information: Used to identify and authenticate authorized users within the organization.
4. User Roles and Data Access
Employee:
Data Access: Can create ride requests and view their status.
Data Use: Ride information is shared with managers for approval.
Manager:
Data Access: Can review and approve/reject ride requests created by employees.
Data Use: Approval decisions are forwarded to the admin for final approval.
Admin:
Data Access: Has full access to all ride requests and can provide final approval.
Data Use: Final approval creates the ride and triggers related notifications.
5. Data Sharing
- Internal Use: Your data is only shared within JSW Tr-Isha as necessary to perform the App's functions (e.g., sharing ride details with managers and admins).
- Third Parties: We do not share your personal information with third parties except as required by law or for essential services (e.g., SMS/WhatsApp OTP services).
- Legal Compliance: We may share your data to comply with legal obligations or in response to lawful requests by public authorities.
6. Data Security
- Security Measures: We employ industry-standard security measures, such as encryption and secure servers, to protect your data from unauthorized access or disclosure.
- Limited Access: Only authorized personnel within JSW Tr-Isha have access to user data.
7. User Rights
- Access and Correction: You have the right to access and update your personal information. Requests can be made through the Email: solutions@lenscorp.ai, Phone: +91 9990736796.
- Withdrawal of Consent: You may withdraw your consent for location tracking or notifications by adjusting the settings on your device, though this may affect your ability to use certain features of the App.
- Account Deletion: Since there is no signup feature, if you no longer wish to use the App, your data will remain only as long as necessary to fulfill its purpose unless you request its deletion.
8. Data Retention
- Retention Period: Your data is retained for as long as necessary to provide the services, comply with legal obligations, resolve disputes, and enforce our agreements.
- Criteria for Retention: Retention periods are based on the duration of your use of the App and any legal requirements.
9. Third-Party Services
- External Services: We use third-party services, such as SMS and WhatsApp for OTP delivery.
- Data Sharing with Third Parties: We do not share user data with third parties except for essential services or as required by law.
10. Changes to the Privacy Policy
- Notification of Changes: We may update this Privacy Policy from time to time. Any changes will be communicated through the App or via email.
- Effective Date: This Privacy Policy is effective as of August 15th, 2024.
11. Contact Information
If you have any questions or concerns about this Privacy Policy or your data, please contact us at Email: solutions@lenscorp.ai, Phone: +91 9990736796.