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No. 02 · Command & control

One surface for an entire city.

ICCC lands cameras, traffic, sensors, incidents, SOS calls, vehicles, visitors and citizen services in a single operator console with live maps and a navigable 3D digital twin. Operators push any view to a colleague or the video wall instantly, launch SOPs, and notify the public across every channel at once. Built for the rooms where municipal operators sit at 3am.

ICCC operator console ICCC · municipal control
Capabilities

What sits on the surface.

01

Multi-source fusion

Cameras, ANPR, sensors, IoT telemetry, citizen reports and SOS calls, reconciled on live maps and a 3D digital twin with density-heatmap and photoreal modes.

02

SOP automation

Drag-and-drop SOP authoring with if-then-else logic, nested playbooks, versioning and rollback. Each alert opens its prescribed runbook.

03

Field dispatch

Route the closest unit with ETA. Two-way comms with patrols, ambulance, traffic. Escalation bound to the SLA clock.

04

Traffic intelligence

Junction signal optimisation, congestion forecasting, violation enforcement.

05

Mass notification

SMS, WhatsApp, e-mail, IVR, radio and push, plus multi-zone public address with dry-run preview and variable message display control, in 23 languages.

06

Audit-ready logs

Two-person approval on broadcast, dispatch and evacuation. Every action lands in an append-only, hash-chained audit trail.

Specs

How it deploys.

Scope
30+ licensable subsystems as 16 core modules · 450+ operator-facing capabilities · 8 architecture planes
Scale
10k+ cameras, 100k+ sensors, >100 concurrent operators
Performance
Sub-second alert-to-screen under heavy parallel load · 1–40 cameras per screen with multi-monitor and video-wall casting
Communications
SMS, WhatsApp, e-mail, IVR, radio, push · DMR, TETRA and UHF/VHF radio integration · emergency call boxes and panic buttons
Integrations
VMS, GIS, ITMS, GIS-RTLS, RFID, traffic signal controllers, PA & sirens
Mapping
Mapbox, OSM, MapmyIndia, ArcGIS, custom basemaps · HD satellite base with live 3D twin
Compliance
CCTNS-aligned schemas · MeitY data localisation · ISO 27001
Deployment
On-prem, sovereign cloud, hybrid · HA-paired across two sites · cold-start initialisation under five minutes